Terms of service

Overview
Welcome to Silos! The terms "we", "us" and "our" refer to Silos. collects, uses, maintains, and discloses information obtained from users ("User" or "Users") of the website  www.silosstore.com ("Site").
This policy applies to all products and services offered by Silos Store.

Information Collection
We collect personal identification information from Users in various ways, including when Users:

  • Visit our Site
  • Register on the Site
  • Place an order
  • Fill out a form
  • Subscribe to our newsletter
  • Participate in other activities, services, features, or resources available on the Site

  • Users may be asked for details such as name, email address, and phone number.

Types of Data We Collect
Information You Provide:
We collect and store information that you voluntarily provide when interacting with Silos Store services. You may choose not to provide certain details, but this may limit your ability to use certain Site features.

Automatic Information:
We automatically gather certain types of information when you interact with our services, including your usage of the Site. This may include cookies and unique identifiers to collect browsing details.

Information from Other Sources:
We may receive information about you
from other sources, such as updated delivery details from our carriers, to improve our service.

Why We Collect Data
We collect and use data for the following purposes:

Order Processing:
To manage orders, process payments, and handle product deliveries.

Improving Services:
To troubleshoot and enhance the functionality of our Site and services.

Personalization:
To recommend features, products, and services based on your preferences.

Legal Compliance:
To meet legal obligations, such as tax requirements.

Communication:
To contact you regarding orders, promotional offers, and updates.

Advertising:
To display interest-based ads related to products or services.

Fraud Prevention:
To detect and prevent fraud, and to manage credit risks.

Voluntary Submission of Information
Users can provide personal identification details voluntarily. You may refuse to supply personal information, though this may restrict your ability to engage in some Site-related activities.

How We Use Your Information
We collect and use your personal information to:

  • Improve customer service
  • Personalize user experience
  • Enhance our website offerings
  • Process transactions
  • Administer content, promotions, or surveys
  • Send periodic emails (related to orders, updates, promotional content)

Web Browser Cookies
Our Site may use cookies to enhance the user experience. Users can set their browsers to refuse cookies or alert them when cookies are sent. However, disabling cookies may prevent certain parts of the Site from functioning properly.

How We Protect Your Information
We implement security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information. Our Site complies with PCI vulnerability standards to ensure a secure environment for Users.

Delivery and Shipment
SilosStore.com does not provide services or products to countries under OFAC sanctions in accordance with Egyptian law. Multiple shipments may result in multiple charges
on the cardholder’s statement.

Updates to the Privacy Policy
We reserve the right to update this Privacy Policy at any time. When changes are made, we will post a notification on the main page of our Site, update the date at the bottom of this page, and notify you by email. Users are encouraged to review this page regularly to stay informed about how we are protecting personal information.

Acceptance of the Terms
By using SilosStore.com, you signify your acceptance of this Privacy Policy. If you do
not agree, please refrain from using our Site. Continued use after updates signifies your acceptance of any changes.